Thintop Technology Co., Ltd.  

Product Name: Touch frame Touch Panel Touch Kit Touch Overlay Touch Overlay Model NO.: thintop 384 Customized: Non-Customized Resistive Touch Screen Type: Infrared Screen Type: Infrared Aspect Ratio: 4:3 Screen Size: 30-40 Inches Interface Type: USB Products Status: Stock Oprating System: Win8/7/XP, Mac, Osx, Linux, Andriod Touch Point: up to 16 Point Touch Trademark: Thintop Transport Package: Standard Export Packing Specification: 850*630*340 Origin: China Product Description Products SpecificationMechanicalSize42" IR Touch frameTouch TechnologyInfrared rayTouch MediumPen, Finger, glove and any opaque objectShell MaterialAluminium alloyThickness9.5mmTouch Area «932.2mm»(H) x «525.3mm»(V)Outside Size «978.2mm»(H) x «571.3mm»(V)Edge width23mmSurface DurabilityVickers hardness 5.0~7.0GN/m2Working LifeunlimitedTouchPpressurezero pressureMinimum Touch Object2.5mm X 2.5mmElectricalResolution32768*32768Response TimeFirst click<16msRepeated click<6msOperation VoltageDC 4.75 to 5.25VInterfaceUSB 2.0 (full speed)Serial portPower Consumption<2.5WESDContac ±4KVAir ±8KVTouch PrecisionMulti-touch: Min. Φ6mmSingle-touch: Min. Φ3mmEnvironmentTemperature RangeOperating:-20ºC~60ºCStorage:-40ºC~85ºCHumidity10%~90%RHAmbient LightOperating normally with sunlight below 100k luxAnti-ambient lightoperating normally under sunlightSoftwareTouch PointMax. 2-32 points simultaneousOperation SystemWindows 10/8/7/XP, MAC OS X, Linux, AndroidFAQ Q1.only one-touch is available while you connect your touch frame to PCA1:Please check your OS and make sure your OS only be one of Win7 Home premium,Win7 Professional, Win7 Ultimate and Win8. If your OS is XP or Win7 Home Basic , they just supportone-touch .Q2.There is deviation when you touch.A2:This question need to re-calibrate. Win7 has its own calibration toll. Please do as following: Control Panel Hardware and Sound Table PC Settings Click Calibrate Choose Touch Input . Then the Calibration Interface come out. What you need to do is clicking the point one by one. After 16 points, the calibration is done.Q3.If I want the USB wire comes out from the other corner, what should I do?A3:Please contact our engineer.Q4.The touch function does not work when the frame is connected to PCA4:(1) Check the USB port to make sure they are connected correctly (2) Make sure if your USB port supportUSB2.0 (3) If the above methods does not work, please change the USB port and try againQ5.Sometimes there comes jump-point or does not work ,why?A5:The electric isolation must be considerate while installation. The radiation of strong currency can lead to jump-point and break lineQ6.What is the requirement of USB wire between touch frame and PC ?A6: (1) Directly use USB Extender within 10 meters (2) The USB Extender must add amplifier while the length within 10 to 20 meters (3) When the distance between20 to 50 meters,external power supply should be used, and in order to reduce the signal attenuation, we use network cables with network amplifier to transmit the signal Q7.What is the glass installation requirements?A7:The infrared multitouch frame must be close to the surface of glass; the glass should be flat and does not bulge in the middle in case of blocking the infrared light When the screen is super huge , please push the two X-axis of frame up 5-10mm.